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Missing one of your emails is annoying, especially the ones important for you and it could lead to a lot of frustration. Learn what are the primary reasons why your email might be hard to find and suggestions on how to handle each situation. Emails are in an unexpected folder
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Are your emails and contacts missing? If you haven't signed in to AOL Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.
Learn how to reset filter and app settings so emails go to your Inbox and not the Trash folder.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
View my plan; Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Basic search - Enter keywords in the top search bar, then click the Search icon; Search by sender - When viewing a list of emails, mouse over 1 and click the Search icon