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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Trustpilot was founded by the company's former CEO, Peter Holten Mühlmann, in Denmark in 2007. [7] He started the company when his parents started shopping online.At the time, he was studying at Aarhus University, School of Business and Social Sciences and would later leave university to pursue Trustpilot.
Ripoff Report sells ad space on its website [1] [7] and offers companies the option to pay for complaint investigations, which can cost from US$5,500 to over $100,000. [5] It also offers an arbitration program.
These analytics companies look at the number of complaints filed against an insurer and customer reviews to gain a sense of how highly they prioritize their customer relationships.
A violent incident at a Mishawaka group home caused council members to question the owner of a proposed adult day care facility in Mishawaka.
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