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Some surgeries have two telephone numbers: one a premium rate 0844 number with a higher level of service and the other a standard geographic 01 or 02 number with a lower level of service, [227] [228] thereby creating a two-tier system for accessing the NHS services.
Number ranges starting 01 can have National Significant Number (NSN) length of 10 or (very rarely) 9 digits. NSN is the number of digits after the leading 0 trunk code or +44 international prefix. The 0800 range can have NSN length as 10, 9, or 7 digits. The 0845 range can have NSN length as 10 or 7 digits.
0800 was Tongue (TO0) – numbers were transferred to 0847 (ELNS) [notes 14] 0800 later used for BT Freefone numbers - usage of BT 9-digit 0800 numbers continued after the Big Number Change; all new 0800 allocations have 10 digits and multiple operators now issue 0800 numbers. 01801 — unused
Until the mid-1980s freephone numbers could be accessed only by ringing the operator on 100 and asking to be connected, e.g. Freephone 8963 for BT customer service. From 1985, the 0800 code came into use for freephone services. [19] These numbers usually had 10 digits, but a few exceptions had only 8 digits, e.g. 0800 1111 for ChildLine.
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