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  2. Four-sides model - Wikipedia

    en.wikipedia.org/wiki/Four-sides_model

    The four-sides model (also known as communication square or four-ears model) is a communication model postulated in 1981 by German psychologist Friedemann Schulz von Thun. According to this model every message has four facets though not the same emphasis might be put on each.

  3. BLUF (communication) - Wikipedia

    en.wikipedia.org/wiki/BLUF_(communication)

    BLUF is a standard in U.S. military communication [3] whose aim is to make military messages precise and powerful. [4] It differs from an older, more-traditional style in which conclusions and recommendations are included at the end, following the arguments and considerations of facts.

  4. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  5. List of fallacies - Wikipedia

    en.wikipedia.org/wiki/List_of_fallacies

    Two wrongs make a right – assuming that, if one wrong is committed, another wrong will rectify it. [113] Vacuous truth – a claim that is technically true but meaningless, in the form no A in B has C, when there is no A in B. For example, claiming that no mobile phones in the room are on when there are no mobile phones in the room.

  6. Compose and send emails in AOL Mail

    help.aol.com/articles/aol-mail-compose-and-contacts

    2. In the "To" field, type the name or email address of your contact. 3. In the "Subject" field, type a brief summary of the email. 4. Type your message in the body of the email. 5. Click Send. Want to write your message using the full screen? Click the Expand email icon at the top of the message.

  7. XY problem - Wikipedia

    en.wikipedia.org/wiki/XY_problem

    The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the question is about an end user's attempted solution (X) rather than the root problem itself (Y or Why?

  8. Use full pane contacts in AOL Mail

    help.aol.com/articles/full-pane-contacts-in-aol-mail

    1. Under Views, click Contacts. 2. Click on the contact's name. 3. Click Edit. 4. Make any changes you want to the contact's info. • Click the Camera icon to change the contact's image. 5. Click Save.

  9. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.