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Since 1 April 2020 the number is free to call. The operator is obtained via 100 from landlines, while directory enquiries, formerly 192, is now provided in the 118xxx range, (not to be confused with 0118, the area code for Reading.) e.g. 118 212, 118 800, 118 500, 118 118, by different companies.
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The 1 July changes also saw ‘freephone numbers’ 0800 and 0808 become free to call from both mobiles and landlines. 0500 numbers remained chargeable as previously from mobiles (free from landlines, also as previously), but these numbers were migrated to a new 0808 5 number range in June 2017, and are free from mobiles.
Major mobile phone operators went through a period of charging callers to dial most freephone numbers from around 2005 onwards - but this practice largely ceased on 1 July 2015 as 0800 and 0808 numbers became universally free to call from mobiles and landlines due to changes in Ofcom legislation. [7]
AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.
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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.