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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Straight Talk: Four ways to avoid falling for medical billing ...

    www.aol.com/straight-talk-four-ways-avoid...

    BBB Scam Tracker has received many reports about phony medical bills and collections departments. How the scam works. You receive a letter or a call informing you that you owe money on a medical bill.

  6. AAA warns of scam emails and texts targeting members. What ...

    www.aol.com/aaa-warns-scam-emails-texts...

    You can also report texting scam attempts to your wireless service provider by forwarding unwanted texts to 7726 or "SPAM." Emily Barnes is the New York State Team consumer advocate reporter for ...

  7. Are You Being 'Spoofed'? This Specific Type Of Scam Is Hard ...

    www.aol.com/being-spoofed-specific-type-scam...

    Email Spoofing Upon first glance, a spoofed email may look reliable. Scammers will often use sender addresses that look like it’s coming from a known company or authority figure.

  8. Report abuse or spam on AOL - AOL Help

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page .

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.