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An IT specialist, computer professional, or an IT professional may be: a person working in the field of information technology; a person who has undergone training in a computer-field-related colleges, universities and computer institutes; or; a person who has proven extensive knowledge in the area of computing.
This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions. Information systems technicians assist in designing and coordinating the development of integrated information system databases.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
A security administrator is a specialist in computer and network security, including the administration of security devices such as firewalls, as well as consulting on general security measures. A web administrator maintains web server services (such as Apache or IIS) that allow for internal or external access to web sites. Tasks include ...
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.
A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.