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  2. Enable the camera permission on a mobile browser - AOL Help

    help.aol.com/articles/enable-the-camera...

    Refresh the page to allow the camera permission prompt to reappear or manually toggle the permission. 1. Tap the 'aA' icon . 2. Tap Website Settings. 3. Under the 'Allow [website name] to Access' section, tap Camera and select either Ask or Allow.

  3. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.

  5. Access AOL Mail on mobile devices

    help.aol.com/articles/aol-mail-mobile-mail

    With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS. Use AOL Mail on an iOS device If you want to use the email app that comes with your iOS device, just add your AOL Mail account through your device's settings .

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu

  7. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

  8. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  9. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Apps that use IMAP and the AOL Mail apps. Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that ...