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In an article published in Work, Employment and Society in March 2011, Jimmy Donaghey (University of Warwick), Niall Cullinane (Queen's University Belfast), Tony Dundon (NUI Galway) and Adrian Wilkinson (Griffith University) survey the existing literature on employee silence and argue that the approach taken to date neglects an analysis of the ...
Silence becomes employee deviance when "an employee intentionally or unintentionally withholds any kind of information that might be useful to the organization". [9] The problem occurs if an employee fails to disclose important information, which detrimentally affects the effectiveness of the organization due to poor communication.
This might include meditation rooms, accommodation of personal prayer schedules, moments of silence before meetings, retreats or time off for spiritual development, and group prayer or reflection. "Horizontal" spirituality, which involves community service, customer service, environmentalism, compassion, and a strong sense of ethics or values ...
A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...
A summary of research conducted in Europe suggests that workplace incivility is common there. [2] In research on more than 1000 U.S. civil service workers, Cortina, Magley, Williams, and Langhout (2001) found that more than 70% of the sample experienced workplace incivility in the past five years. [2]
The Exit, Voice and Loyalty model states that members of an organization, whether a business, a nation or any other form of human grouping, have essentially two possible responses when they perceive that the organization is demonstrating a decrease in quality or benefit to the member: they can exit (withdraw from the relationship); or, they can voice (attempt to repair or improve the ...
Quality of working life (QWL) describes a person's broader employment-related experience.Various authors and researchers have proposed models of quality of working life – also referred to as quality of worklife – which include a wide range of factors, sometimes classified as "motivator factors" which if present can make the job experience a positive one, and "hygiene factors" which if ...
The self-efficacy and work performance literatures are helpful in distinguishing some of the other constituents necessary to develop a work self-efficacy scale. We know, for example, that it is not sufficient to "empower" workers and expect improved work performance without considering individual differences that might be differentiated by self ...