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As per Goldman Sachs, India's e-commerce industry will reach $99 billion in size while online retail is expected to more than double to around 11% by 2024 from 4.7% in 2019 while increasing at 27% compound annual growth rate (CAGR). The online grocery segment that is below $2 billion will reach $29 billion in size by 2024.
E-commerce markets are growing at noticeable rates. The online market is expected to grow by 56% in 2015–2020. In 2017, retail e-commerce sales worldwide amounted to 2.3 trillion US dollars and e-retail revenues are projected to grow to 4.891 trillion US dollars in 2021. [52] Traditional markets are only expected 2% growth during the same time.
In a conventional retail store, clerks are generally available to answer questions. Some online stores have real-time chat features, but most rely on e-mails or phone calls to handle customer questions. Even if an online store is open 24 hours a day, seven days a week, the customer service team may only be available during regular business hours.
Online spending rose 8.7% during the holiday season from last year, according to data from Adobe Analytics, as deals and the use of AI-powered chatbots helped inspire purchases.
Retail sales rose 0.4% from September to October, the Commerce Department said Friday, a solid increase though less than the previous month's robust 0.8% gain. A 1.6% jump in sales at auto dealers ...
WASHINGTON (Reuters) -U.S. retail sales increased more than expected in September as households stepped up purchases of motor vehicles and spent more at restaurants and bars, cementing ...
The National Retail Federation releases an annual retail sales forecast each spring. NRF forecasted that 2024 retail sales would be between 2.5% and 3.5% to between $5.23 trillion and $5.28 trillion. [41] The 2024 sales forecast compares with 3.6% annual sales growth of $5.1 trillion in 2023. [42]
Like for like (LFL) growth is a measure of growth in sales, adjusted for new or divested businesses. This is a widely used indicator of retailers ' current trading performance. [ 1 ] The adjustment is important in businesses that show a significant dynamic of expansion, disposals or closures. [ 2 ]