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  2. Automated telephone survey - Wikipedia

    en.wikipedia.org/wiki/Automated_telephone_survey

    Outline the purpose of the survey, along with an estimate of the time needed to complete the survey. Promise confidentiality and anonymity to the respondent of their answers and opinions. Let the respondent know that participation in the survey is of their own free will. Ask for permission to begin the survey. [14]

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...

  5. Embodied agent - Wikipedia

    en.wikipedia.org/wiki/Embodied_agent

    A 2011 image of an automated online assistant providing customer service on a web page - an example of an embodied conversational agent. Embodied conversational agents [2] are a form of intelligent user interface.

  6. Survey data collection - Wikipedia

    en.wikipedia.org/wiki/Survey_data_collection

    With the application of probability sampling in the 1930s, surveys became a standard tool for empirical research in social sciences, marketing, and official statistics. [1] The methods involved in survey data collection are any of a number of ways in which data can be collected for a statistical survey. These are methods that are used to ...

  7. Computer-assisted telephone interviewing - Wikipedia

    en.wikipedia.org/wiki/Computer-assisted...

    Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. It is a structured system of microdata collection by telephone that speeds up the collection and editing of microdata and also permits the interviewer to educate the respondents on the importance of timely and accurate data. [1]

  8. AOL

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    Sign in to your AOL account to access your email and manage your account information.

  9. Portillo's Restaurants - Wikipedia

    en.wikipedia.org/wiki/Portillo's_Restaurants

    Portillo's had licensed restaurants in Tokyo, Japan, in the late 1980s and early 1990s. The Japanese locations all eventually closed. [14] Portillo's first California location opened on October 11, 2006, at the Buena Park Downtown shopping center in Buena Park. The second California location opened in 2008 in Moreno Valley.