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2. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...

3. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

4. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).

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   homepage.aol.com

   Discover the latest breaking news in the U.S. and around the world — politics, weather, entertainment, lifestyle, finance, sports and much more.

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Networked Help Desk - Wikipedia

   en.wikipedia.org/wiki/Networked_Help_Desk

   Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in.

8. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. System Creator

9. Bug tracking system - Wikipedia

   en.wikipedia.org/wiki/Bug_tracking_system

   A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.