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Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.
Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).
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The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...