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  2. Checklist - Wikipedia

    en.wikipedia.org/wiki/Checklist

    In general, a checklist is a quality management tool, an aid to completing a complex task correctly and completely. It is an aid to recall, provides a reminder of the correct sequence, and uses the operator's knowledge and skill efficiently to ensure that no critical steps are omitted, even when the operator is under stress or has degraded attention due to fatigue or other distractions, It ...

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  4. Quality audit - Wikipedia

    en.wikipedia.org/wiki/Quality_audit

    Quality audit is the process of systematic examination of a quality system carried out by an internal or external quality auditor or an audit team. It is an important part of an organization's quality management system and is a key element in the ISO quality system standard, ISO 9001 .

  5. QA/QC - Wikipedia

    en.wikipedia.org/wiki/QA/QC

    QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations.

  6. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. What ...

  7. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. [3] For instance, the term "assurance" is often used in a context such as: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project ...

  8. Process area (CMMI) - Wikipedia

    en.wikipedia.org/wiki/Process_area_(CMMI)

    The purpose of Process and Product Quality Assurance (PPQA) is to provide staff and management with objective insight into processes and associated work products. Specific Practices by Goal SG 1 Objectively Evaluate Processes and Work Products

  9. Statistical process control - Wikipedia

    en.wikipedia.org/wiki/Statistical_process_control

    In manufacturing, quality is defined as conformance to specification. However, no two products or characteristics are ever exactly the same, because any process contains many sources of variability. In mass-manufacturing, traditionally, the quality of a finished article is ensured by post-manufacturing inspection of the product.