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  2. Total survey error - Wikipedia

    en.wikipedia.org/wiki/Total_survey_error

    Nonsampling error, which occurs in surveys and censuses alike, is the sum of all other errors, including errors in frame construction, sample selection, data collection, data processing and estimation methods.

  3. Microservices - Wikipedia

    en.wikipedia.org/wiki/Microservices

    It is common for microservices architectures to be adopted for cloud-native applications, serverless computing, and applications using lightweight container deployment. . According to Fowler, because of the large number (when compared to monolithic application implementations) of services, decentralized continuous delivery and DevOps with holistic service monitoring are necessary to ...

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Two of Salesforce's earliest investors were Larry Ellison, the co-founder and first CEO of Oracle, and Halsey Minor, the founder of CNET. [7] Salesforce was severely affected by the dot-com bubble bursting at the beginning of the new millennium, resulting in the company laying off 20% of its workforce. Despite its losses, Salesforce continued ...

  5. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    The SERVQUAL questionnaire was first published in 1985 by a team of academic researchers in the United States, A. Parasuraman, Valarie Zeithaml and Leonard L. Berry, to measure quality in the service sector. [1] On its introduction, the survey represented a breakthrough in the measurement methods used for service quality research.