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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    Some performance development methods [2] use “Target” rather than “Task”. Job interview candidates who describe a “Target” they set themselves instead of an externally imposed “Task” emphasize their own intrinsic motivation to perform and to develop their performance. Action: What did you do? The interviewer will be looking for ...

  3. Job analysis - Wikipedia

    en.wikipedia.org/wiki/Job_analysis

    The outcomes of job analysis are key influences in designing learning, developing performance interventions, and improving processes. [4] The application of job analysis techniques makes the implicit assumption that information about a job as it presently exists may be used to develop programs to recruit, select, train, and appraise people for ...

  4. Job performance - Wikipedia

    en.wikipedia.org/wiki/Job_performance

    Job performance, studied academically as part of industrial and organizational psychology, also forms a part of human resources management. Performance is an important criterion for organizational outcomes and success. John P. Campbell describes job performance as an individual-level variable, or something a single person does.

  5. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...

  6. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  7. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...

  8. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as a potential KPI.

  9. Interview - Wikipedia

    en.wikipedia.org/wiki/Interview

    [7] [8] One type of job interview is a case interview in which the applicant is presented with a question or task or challenge, and asked to resolve the situation. [9] Candidates may be treated to a mock interview as a training exercise to prepare the respondent to handle questions in the subsequent 'real' interview.