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The initial Quicken alert stated the issue was on the TD Bank side. Contacted TD Bank, they refer users to Quicken. Please confirm this is a Quicken issue and advise if there is an ETA for resolution please. TD replied with: "Currently Quickbooks has disabled the access while an issue with the connection is being addressed.
If this is the method you prefer to use: Log into your online account at TD Bank, go to where you can download transactions, select the time period you want the download to include and then select the QFX download file option (sometimes also referred to as "Quicken" or "Web Connect"). When the file is downloaded, save it to your hard drive and ...
Register. Open the Account List in Quicken (Tools > Account List OR Ctrl + A) If present, select the Show Hidden Accounts checkbox at the bottom of the Account List. Edit each account with this financial institution to Deactivate (or Remove From One Step Update) on the Online Services tab. Click on the General tab and remove any info displayed ...
Backup your Quicken file. Deactivate the problem account (if it isn't already deactivated). Reconnect the account by going to Tools>Add Account. Search for TD Bank, select TD Bank Online Banking (since it offers a Direct Connect option), then click the Advanced Options link. Click Continue, then on the next screen, make sure to select Direct ...
Also, The account I mention above is using "TD Bank Web Connect" whereas the others say "TD Bank Online Banking".
I have 3 accounts at TD Bank, 1 checking and 2 savings. Since R53.16 was installed on 12/16/2023, I am receiving all transactions in my 2 savings accounts 5 times. I am using Direct Connect for Bill Pay support. I have created new accounts, which did not help. I contacted TD Bank Tech Support and they suggested that this is a Quicken problem.
It's quite hard to believe that Quicken has not been able to fix this. Looking at various bulletin boards, the problem is apparently not just with TD Bank. The TD Bank tech rep said Quicken has an announcement on their site about this and to keep checking there to find out status of a fix.
On a side note, I have been a TD Bank customer ever since they bought Commerce Bank in 2007 and it has by far been the slowest, most unreliable, and problem-plagued Quicken connection for me. It still barfs on an ampersand in a payee name in Online BillPay even though I reported it to the TD Bank IT department 5 years ago.
Click on TD Bank link, takes you to your web browser and TD bank website. Sign into TD Bank, find its Quicken area and deactivate everything there by doing: Account Options->Account Services. Under “Financial Tools” click on “Manage Settings”. Click On Quicken. Uncheck all accounts (each checking, savings), save changes and unlink Quicken.
TD BANK still not connecting. lsjrlsjr70 Member . August 19 edited September 28. TD BANK says Quicken changed something that they weren't prepared for on their end. No one seems to know when a fix will happen. Who are we supposed to contact in order to get this resolved?