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McDonald’s is pulling the plug on an AI-powered voice automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, bringing into question the rapid ...
Per the agreement, IBM acquired McD Tech Labs, a part of the fast-food conglomerate which was created to develop, test and deploy an AI-enabled voice system to automate McDonald’s drive-thru ...
McDonald’s is taking a step back from artificial intelligence—at the drive-thru, at least. The fast-food giant has ended its two-year partnership with IBM, which saw it testing AI to take ...
One 2023 TikTok, for example, appears to show the drive-thru assistant place order after order of McDonald’s chicken nuggets on one car’s tab, despite the customers asking it to stop while ...
The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than ...
McDonald's chief restaurant officer Mason Smoot told franchisees the company was happy with the trial but that there was "an opportunity to explore voice ordering solutions more broadly." Woman ...
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A McDonald’s employee revealed how the fast-food chain runs its drive-thru in a behind-the-scenes TikTok. Katie Clarke generated over 5 million views on her video, revealing an average day ...