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Hi, Kareena Chin wing. Welcome to the Microsoft Community. If you're unable to log into your Windows 11 computer because you've forgotten your PIN and can't use other sign-in options like fingerprint, here are some steps you can try to regain access without resetting your laptop:
Then we would suggest you to remove the PIN by performing Step 1. Step 1: Remove and Re-add PIN . Press Windows + I key to open Settings > Click on Account > Select Sign-in options > Click on Windows Hello PIN > Click on Remove. Then perform these steps . Sign-in to safe mode using password.
The PIN used for opening the Microsoft Authenticator is the same as the PIN used to unlock your device. The authenticator app is tied to the devices user credentials. For example; if the authenticator app is on your phone, and the PIN for your phone is 123456, the PIN for the MS authenticator is 123456.
Step 1: On the Windows 11 login screen, click “I forgot my PIN” under the PIN password box. Step 2: Enter your user account password and then click “Sign in”. Step 3: you need to verify your identity, choose a way to receive code and continue. Step 4: If you choose your phone number, enter the last 4 digits of the phone number.
Under PIN (Windows Hello), click on I forgot my PIN. Follow the prompts to reset your PIN using your Microsoft account password. Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Locate the Ngc folder and delete it.
I changed my PIN recently but already forgot it because I forgot to write it down. I’m trying to reset it from my computer’s lock screen and after I log into my account and enter the verification
Use a PIN to quickly and securely sign in to your Windows 10 device. The PIN is securely stored on the device. We note that you are currently unable to sign in to Windows, in which case you can refer to the method in the following link to reset the PIN when not signed in: Reset your PIN when you aren't signed in to Windows - Microsoft Support
Hi and thanks for reaching out. My name is William. I'm a Microsoft Windows Certified Professional and Systems Administrator. I'll be happy to help you out today. You can configure a pin by going to Start > Settings > Accounts > Sign-in options.
Here you go: Log on with your PIN. Create a desktop shortcut for cmd.exe. Right-click this shortcut, then left-click Run as administrator.
Look below the PIN text box. if you see - I forgot my PIN -click it and follow the instructions to reset, the PIN. if there are multiple accounts on the PC select the one you. need to reset. That's all, your PIN it's been reset it +++++-- More detailed instructions in this. MSoft support article. Link : Change or reset your PIN - Microsoft Support