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A few weeks ago, my external usb bluetooth mouse suddenly stopped working. Everytime i connect a mouse, windows gives notification "USB device not recognized". If I connect a usb or a mobile with the usb port it works correctly. The problem occurs only with mouse. I have tried everything including: Tried 3 different mice (Both wireless and wired)
these steps: a. Type troubleshooting in the search box on taskbar and click on it in results. b. Click " View all " and then click " Hardware and Devices ". c. Click " Next " and follow on-screen instructions. If it does not help, you may try to unsintall and reinstall USB controllers and check. Please follow these steps:
Open device manager by right-clicking the Windows logo then click device manager. In the device manager, click the view tab then click show hidden devices. Now double-click mice and other pointing devices to expand it. After expanding it, right-click and click uninstall device on all entries you see below it. Repeat the process to Keyboards.
Click on Start and click on Run. In the run box type services.msc and click on Ok. In the services window, scroll down to Human Interface device. Change the Startup type to Automatic and click Apply. Click Start and click OK. Restart the computer and check if the USB mouse works fine when the Windows start.
If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. The above steps holds good for Windows 10 as well. If the issue persists, follow method 4. Method 4: Connected USB device is not detected in Windows, please follow the steps in the link provided below.
a: Press Windows Key + R, then click Device Manager. b. Expand the Universal Serial Bus Controllers section by clicking on the"+" sign. c. Uninstall each of the devices under the USB Controller section by right-clicking on each one, and then clicking Uninstall. d.
Go into the Device Manager, choose the Mouse device, on Driver tab see if Roll back is available and try that first. If not then try Uninstall, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver. I hope this helps.
Method 1: Follow these steps to run the windows in built troubleshooter: a) Write Troubleshooting in the search box and hit enter. b) Click on Troubleshooting tab. c) Click on view all option on the upper left corner. d) Select the Hardware and Device options from the list.
Choose Hardware and Sound. Click on Hardware and Devices to run the troubleshooter. Method 2: Update your drivers. To know how to update your drivers, click here. Method 3: Run SFC Scan. To run an SFC scan, follow these steps: Run Command Prompt as Administrator. Type sfc /scannow and hit Enter.
Try another mouse in this PC to confirm if Windows is the problem. Access the Device Manager reached by right clicking the Start button, choose the Mouse, then Driver tab. First try Update this Driver > Automatically, then Roll Back if available. If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to ...