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2. Apple certification programs - Wikipedia

   en.wikipedia.org/wiki/Apple_certification_programs

   Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators , and professional users.

3. Apple University - Wikipedia

   en.wikipedia.org/wiki/Apple_University

   “What Makes Apple, Apple.” Focuses on one of Jobs's goals: to make complex computer technologies feel understandable and natural. In the course, an instructor showed a slide of the remote control for the Google TV. The remote had 78 buttons. Then the instructor, Nelson, showed a photo of the Apple TV remote, a thin rod with three buttons. [3]

4. Blue box - Wikipedia

   en.wikipedia.org/wiki/Blue_box

   The remote office would then attempt to complete the call, and indicate this to the original office using the same private line. Only if the remote user answered would the systems attempt to find a free trunk line and connect, thereby reducing the use of the trunk lines to the absolute minimum.

5. Apple Authorized Service Provider - Wikipedia

   en.wikipedia.org/wiki/Apple_Authorized_Service...

   Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.

6. Apple Remote Desktop - Wikipedia

   en.wikipedia.org/wiki/Apple_Remote_Desktop

   Apple released a minor update on December 16, 2003, that brought ARD to 1.2.4. This update concentrated on security, performance and reliability. On June 21, 2004, Apple announced Apple Remote Desktop 2 (released in July), which was designed to use the VNC protocol [a] instead of Apple's original ARD protocol.

7. Craig Federighi - Wikipedia

   en.wikipedia.org/wiki/Craig_Federighi

   Federighi returned to Apple in 2009 to lead macOS engineering, [7] after Apple had just finished developing Mac OS X Snow Leopard, which was highly regarded for its focus on speed and quality. [8] In March 2011, Federighi succeeded Bertrand Serlet as vice president of Mac software engineering at Apple, [ 9 ] and in August 2012 he was promoted ...