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  2. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    A voicemail system (also known as voice message or voice bank) is a computer-based system that allows callers to leave a recorded message when the recipient has been unable or unwilling to answer the phone. Calls may be diverted to voicemail manually or automatically.

  3. Telecommunications billing - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_billing

    Term convergent billing system refers to such a solution, that could maintain single customer account and produce a single bill for all services (for example, it could be public switched telephone network, cable TV and cable internet services for one customer) and also do it regardless a payment method (prepaid or postpaid).

  4. Vertical service code - Wikipedia

    en.wikipedia.org/wiki/Vertical_service_code

    A vertical service code (VSC) is a sequence of digits and the signals star (*) and pound/hash (#) dialed on a telephone keypad or rotary dial to access certain telephone service features. [1] Some vertical service codes require dialing of a telephone number after the code sequence.

  5. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

  6. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    Voice messaging (or voicemail or VM) technology has existed since the late 1970s; in the early 1980s companies provided voice-prompting systems that allowed callers to reach (route the call) to an intended party, not necessarily to leave a message. [1] Automated attendant systems are also referred to as automated menu systems and much early ...

  7. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Sign into MyAccount.; If you aren't already on your Subscriptions page, click My Services | My Subscriptions.; Click Manage next to the plan you'd like to change.; Under products, click Change Plan.

  8. Call management - Wikipedia

    en.wikipedia.org/wiki/Call_management

    Call management is the process of designing and implementing inbound telephone call parameters, which govern the routing of these calls through a network. The process is most prominently utilized by corporations and the call centre industry and has its highest effectiveness when call logging software tools are used.

  9. Add, edit or delete contacts in AOL Mail - AOL Help

    help.aol.com/articles/add-edit-or-delete...

    From AOL Mail, click the Contacts icon.; On the bottom, click Add a new contact.; Enter the contact's info. Click Save.