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  2. W. Edwards Deming - Wikipedia

    en.wikipedia.org/wiki/W._Edwards_Deming

    Deming is best known in the United States for his 14 Points (Out of the Crisis, by W. Edwards Deming, preface) and his system of thought he called the "System of Profound Knowledge". The system includes four components or "lenses" through which to view the world simultaneously:

  3. Henry Neave - Wikipedia

    en.wikipedia.org/wiki/Henry_Neave

    In 2001, Neave received the American Society for Quality's Deming Medal. [7] After Neave retired, demand for his training and consulting services continued, due to his ability to explain Deming’s works and enable people to understand how to use this knowledge. To meet this need Neave developed the 12 days to Deming active learning course.

  4. Common cause and special cause (statistics) - Wikipedia

    en.wikipedia.org/wiki/Common_cause_and_special...

    This common-cause variation is evident from the experience base. However, new, unanticipated, emergent or previously neglected phenomena (e.g. "new diseases") result in variation outside the historical experience base. Shewhart and Deming argued that such special-cause variation is fundamentally unpredictable in frequency of occurrence or in ...

  5. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation ...

  6. Analytic and enumerative statistical studies - Wikipedia

    en.wikipedia.org/wiki/Analytic_and_enumerative...

    Dr. Deming's philosophy is that management should be analytic instead of enumerative. In other words, management should focus on improvement of processes for the future instead of on judgment of current results. "Use of data requires knowledge about the different sources of uncertainty. Measurement is a process.

  7. Business process orientation - Wikipedia

    en.wikipedia.org/wiki/Business_process_orientation

    Deming, Porter, Davenport, Short, Hammer, Byrne, Imai, Drucker, Rummler-Brache and Melan have all defined what they view as the new model of the organization. According to each model’s proponent, the “building” of this model requires a new approach and a new way of thinking about the organization which will result in dramatic business ...

  8. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    The Plan-Do-Check-Act (PDCA) Cycle created by W. Edwards Deming. The Plan-Do-Check-Act Cycle, created by W. Edwards Deming, is a management method to improve business method for control and continuous improvement of choosing which changes to implement. When determining which of the latest techniques or innovations to adopt, there are four major ...

  9. Walter A. Shewhart - Wikipedia

    en.wikipedia.org/wiki/Walter_A._Shewhart

    The encounter began a long collaboration between Shewhart and Deming that involved work on productivity during World War II and Deming's championing of Shewhart's ideas in Japan from 1950 onwards. Deming developed some of Shewhart's methodological proposals around scientific inference and named his synthesis the Shewhart cycle that later became ...