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Juran was one of the first to write about the cost of poor quality. [9] This was illustrated by his "Juran trilogy," an approach to cross-functional management, which is composed of three managerial processes: quality planning, quality control, and quality improvement. Without change, there will be a constant waste; during change there will be ...
Joseph M. Juran focused more on managing for quality. The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement.
Pareto chart; Scatter diagram; Stratification (alternatively, flow chart or run chart) The designation arose in postwar Japan, inspired by the seven famous weapons of Benkei. [6] It was possibly introduced by Kaoru Ishikawa who in turn was influenced by a series of lectures W. Edwards Deming had given to Japanese engineers and scientists in ...
(For a comparison to Quality Improvement Teams, see Juran's Quality by Design. [ 9 ] ). Handbook of Quality Circle: Quality circle is a people-development concept based on the premise that an employee doing a certain task is the most informed person in that topic and, as a result, is in a better position to identify, analyse, and handle work ...
Process decision program chart. A useful way of planning is to break down tasks into a hierarchy, using a tree diagram. The process decision program chart (PDPC) extends the tree diagram a couple of levels to identify risks and countermeasures for the bottom level tasks. Different shaped boxes are used to highlight risks and identify possible ...
The above eight rules apply to a chart of a variable value. A second chart, the moving range chart, can also be used but only with rules 1, 2, 3 and 4. Such a chart plots a graph of the maximum value - minimum value of N adjacent points against the time sample of the range.
In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.
Example of a Structured Chart. [1] A structure chart (SC) in software engineering and organizational theory is a chart which shows the smallest of a system to its lowest manageable levels. [2] They are used in structured programming to arrange program modules into a tree. Each module is represented by a box, which contains the module's name.