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The Comcast Network (TCN) was an American cable television network which was carried mostly on Comcast and Xfinity cable systems in four states and 20 television markets in the Eastern U.S. from New Jersey to Virginia. The main focus of the network was on the Philadelphia area, although the channel attempted to structure its programs as ...
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Xfinity and its parent company, Comcast, were sued in August 2016 in King County Superior Court by the State of Washington (AG Ferguson, Washington's Attorney General) for 100 million dollars [128] over claims that Comcast violated the state's Consumer Protection Act 445,000 times over its Service Protection Plan [129] by over charging for call ...
Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
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