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  2. Marketing communications - Wikipedia

    en.wikipedia.org/wiki/Marketing_communications

    Marketing communications are focused on the product/service as opposed to corporate communications where the focus of communications work is the company/enterprise itself. Marketing communications are primarily concerned with demand generation and product/service positioning [ 115 ] while corporate communications deal with issue management ...

  3. Whole product - Wikipedia

    en.wikipedia.org/wiki/Whole_product

    In marketing, the whole product concept is the third iteration of a model originally developed by Philip Kotler, a professor at the Kellogg School of Management at Northwestern University. In his book entitled “ Marketing Management ” Kotler drew attention to the fact that consumers purchase more than the core product itself.

  4. GE multifactorial analysis - Wikipedia

    en.wikipedia.org/wiki/GE_multifactorial_analysis

    It can be determined by factors within the company itself such as its assets and holdings, the share it holds in the market and the development of this share, the position in the market of its brand and the loyalty of customers to this brand, [5] its creativeness in coming up with new and improved products and in dealing with the fluctuating ...

  5. Marketing mix - Wikipedia

    en.wikipedia.org/wiki/Marketing_mix

    The 7Cs Compass Model extends the 4Cs classification (commodity, cost, communication, channel) with three additional classifications. The 4Cs model provides a demand/customer co-creation alternative to the well-known 4Ps supply side model (product, price, promotion, place) of marketing management. [47] Product → Commodity; Price → Cost

  6. Distribution (marketing) - Wikipedia

    en.wikipedia.org/wiki/Distribution_(marketing)

    If there are no intermediaries then this is known as a zero-level distribution system or direct marketing. A level one (sometimes called one-tier) channel has a single intermediary. A level two (alternatively a two-tier) channel has two intermediaries, and so on. This flow is typically represented as being manufacturer to retailer to consumer ...

  7. Purchase funnel - Wikipedia

    en.wikipedia.org/wiki/Purchase_funnel

    The association of the funnel model with the AIDA concept was first proposed in Bond Salesmanship by William W. Townsend in 1924. [2] This early model has been modified by marketing consultants and academics to cater to the modern customer and is now referred to in marketing as the "purchase funnel" or "buying funnel".

  8. Business Process Framework (eTOM) - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Framework...

    The model describes the required business processes of service providers and defines key elements and how they should interact. The Business Process Framework (eTOM) is a standard maintained by the TM Forum , [ 1 ] an association for service providers and their suppliers in the telecommunications and entertainment industries.

  9. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    The adjusted model is a form of interpersonal communication where feedback is almost instantaneous with receiving the message. The adjusted model means that there are many more platforms of marketing with the use of social media, which connects people with more touchpoints. Marketers use the digital experience to enhance the customer experience ...