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Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support. [1] [2]
The product suite was later named Oracle Cloud CX. By 2021, Oracle CX had been combined with Oracle Data Cloud and became Oracle Advertising and Customer Experience (CX). [5] In 2006, Oracle purchased Siebel Systems, [6] [7] and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. [8]
2011: Oracle Siebel 8.2 (Released in 2011) Oracle Sales Cloud; Oracle Fusion CRM; Oracle CRM On Demand; 2015: Oracle Siebel 15.0 (Released 11 May 2015) 2016: Oracle Siebel 16.0 (Released 29 Apr 2016) 2017: Oracle Siebel 17.0 (Released 31 Jul 2017) 2018: Oracle Siebel 18.0 (Released 23 Jan 2018) 2019: Oracle Siebel 19.0 (Released 21 Jan 2019)
Oracle on Thursday added another set of artificial intelligence (AI) tools to NetSuite, one of its corporate finance software offerings, including some that might make it faster for consumers to ...
Oracle Cloud SCM, also known as Oracle Supply Chain & Manufacturing, is a cloud-based SCM software application suite used by companies to build and manage intelligent supply chains. [ 6 ] [ 7 ] [ 8 ] This includes support for procurement , order management , manufacturing , product lifecycle management , maintenance, logistics , and supply ...
Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial (1st ed.). Packt Publishing. ISBN 978-1849685665. Darlene Armstrong-Smith, Michael Armstrong-Smith (20 November 2013). Oracle Business Intelligence Discoverer 11g Handbook (1st ed.). Oracle Press. ISBN 978-0071804301.
Oracle Cloud is available as a public cloud (Oracle-managed regions); to selected government agencies as an Oracle-managed government cloud in the United States (with FedRAMP High and DISA SRG IL5 compliance) and United Kingdom; and as a "private cloud" or "hybrid cloud" as an Oracle-managed database-only service or full-service dedicated ...
In order to compete with these new and quickly growing stand-alone CRM solutions, established enterprise resource planning (ERP) software companies like Oracle, Zoho Corporation, [9] SAP, [10] Peoplesoft (an Oracle subsidiary as of 2005) [11] and Navision [12] started extending their sales, distribution and customer service capabilities with ...