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Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Download as PDF; Printable version ... This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for ...
Download as PDF; Printable version ... Pages in category "Bug and issue tracking software" ... Comparison of help desk issue tracking software; Comparison of issue ...
A tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
In engineering, defect tracking is the process of tracking the logged defects in a product from beginning to closure (by inspection, testing, or recording feedback from customers), and making new versions of the product that fix the defects. Defect tracking is important in software engineering as complex software systems typically have tens ...
The software tracks software development processes including feature requests and requirements to design revisions and actual changes in the code. [6] It keeps track of what tests were done, what was tested, who performed the test and when, on what platform, under which configuration and in what language. [ 7 ]
Razor is an integrated suite software configuration management system from Visible Systems, which provides process management, issue/problem tracking, version control, and release management. [1] [2] [3] Razor provides a framework for managing software development processes, including support for agile and waterfall methodologies. It includes a ...