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Arlie Russell Hochschild (/ ˈ h oʊ k ʃ ɪ l d /; born January 15, 1940) is an American professor emeritus of sociology at the University of California, Berkeley [1] and writer. Hochschild has long focused on the human emotions that underlie moral beliefs, practices, and social life generally.
Arlie Russell Hochschild, who introduced the term in 1979, distinguished emotion work – unpaid emotional work that a person undertakes in private life – from emotional labor: emotional work done in a paid work setting.
The sociologist Arlie Hochschild provided the first definition of emotional labor, which is displaying certain emotions to meet the requirements of a job. [1] The related term emotion work refers to displaying emotions you don't feel within the private sphere of one's home or interactions with family and friends .
Hochschild draws on the work of sociologist Erving Goffman as well as labor scholar Harry Braverman to discuss the dramaturgical demands and emotional labor entailed by jobs in the service sector, in which workers must "perform" certain roles that entail abiding by certain feeling rules (e.g. "friendly and dependable"). She notes that women are ...
The book is an expansion on theoretical concepts that Hochschild first described in 1979. [2] Using Goffman's dramaturgical theory, she describes how different social situations have different emotional norms. When a person's feelings do not fit the norms of the situation, people engage in practices to bring them into agreement through a ...
Arlie Russell Hochschild defined emotional labor and how it can make you feel estranged from yourself. This type of labor requires you to be in a good state of mind and feeling while in the work environment despite any problems you may be going through. [ 6 ]
The Sociology of emotions applies a sociological lens to the topic of emotions.The discipline of Sociology, which falls within the social sciences, is focused on understanding both the mind and society, studying the dynamics of the self, interaction, social structure, and culture. [1]
The Managed Heart is a book that was written by Arlie Russell Hochschild. First published in 1979, the book speaks about the role of emotions and feelings in our society, "feeling rules", as well as the use of emotions and affectional action in the workplace. Hochschild presents the idea that actions that result from our emotions is rational ...