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  2. Use case - Wikipedia

    en.wikipedia.org/wiki/Use_case

    One of the most powerful things about use cases resides in the formats of the use case templates, especially the main success scenario (basic flow) and the extension scenario fragments (extensions, exceptional and alternative flows). Analyzing a use case step by step from preconditions to postconditions, exploring and investigating every action ...

  3. Scenario testing - Wikipedia

    en.wikipedia.org/wiki/Scenario_testing

    Scenario testing is a software testing activity that uses scenarios: hypothetical stories to help the tester work through a complex problem or test system. The ideal scenario test is a credible, complex, compelling or motivating story; the outcome of which is easy to evaluate. [ 1 ]

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales , customer service , marketing automation , e-commerce , analytics , artificial intelligence , and application development.

  5. Database trigger - Wikipedia

    en.wikipedia.org/wiki/Database_trigger

    A database trigger is procedural code that is automatically executed in response to certain events on a particular table or view in a database. The trigger is mostly used for maintaining the integrity of the information on the database. For example, when a new record (representing a new worker) is added to the employees table, new records ...

  6. Scenario planning - Wikipedia

    en.wikipedia.org/wiki/Scenario_planning

    Scenario-building is designed to allow improved decision-making by allowing deep consideration of outcomes and their implications. A scenario is a tool used during requirements analysis to describe a specific use of a proposed system. Scenarios capture the system, as viewed from the outside

  7. Social selling - Wikipedia

    en.wikipedia.org/wiki/Social_selling

    The Salesforce example looked at senior sales managers and their strategic approach to selling. If a sales director understands that he wins business when there is a significant change, such as a sudden expansion or contraction, he will do everything in order to monitor companies in this position. [27] Social selling can be used in this scenario.

  8. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a conceptual design discipline rooted in human factors and ergonomics.This field, since the late 1940s, has focused on the interaction between human users, machines, and contextual environments to design systems that address the user's experience. [4]

  9. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.