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City of Austin Utilities. Log In. Forgot Password? Register now to: Create your online account. Start, stop or transfer utility services. Choose your energy source. Sign up for Paperless Billing. Pay your bill securely. Track your usage. Register. New to Austin?
Learn about Austin Energy services, programs, and rebates. Log in to your City of Austin Utilities account, sign up for outage alerts, check current conditions, and get Austin Energy news. Report outages, pay online, and see our power generation mix.
Austin Energy is the City's electric utility. Customers can establish electric service and sign up for outage alerts, take advantage of wind and solar energy options, and learn how to conserve energy and build green.
Learn how to pay your utility bill online, in-person, or by mail. City of Austin utility services include electricity, water, wastewater, solid waste, drainage, and street service.
Contact City of Austin Utilities. How to reach us when you need to speak with or email a representative. Learn More.
To start, stop, transfer, your City utilities, or to manage your service, billing, and payment options online, visit City of Austin Utilities Online Customer Care where you can: Create a secure, online account. Pay your bill online or find other payment options and locations. Choose your energy source. Sign up for Paperless Billing.
Make your payment online at City of Austin Utilities, at one of our walk-in Utility Customer Service Centers, or at an authorized pay station. Make a Quick Payment online or call 1-833-375-4919 to make a Quick Payment by phone. One-time Quick Payments will post to your utility account on the same day.
Electric Utility Commission. Review and analyze all policies and procedures of the electric utility including the electric rate structure, fuel costs and charges, customer services, capital investments, new generation facilities, selection of types of fuel, budget, strategic planning, regulatory compliance, billing procedures, and the transfer ...
Manage Your Residential Energy Costs. Monitor usage through City of Austin Utilities Online Customer Care. It's easy to view your home electric usage anywhere you have Internet access. You can also get customized tips for saving energy and money.
City of Austin utility customers have a variety of options available to them to update and manage access to their utility account, add authorized users, release account information, and request past account records.