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  2. Psychological safety - Wikipedia

    en.wikipedia.org/wiki/Psychological_safety

    Psychological safety has been an important discussion area in the field of psychology, behavioral management, leadership, teams, and healthcare. Results from a number of empirical studies conducted in various regions and countries show that psychological safety plays an important role in workplace effectiveness (Edmondson and Lei, 2014). [ 9 ]

  3. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    It is a style of conflict management and resolution that involves treating the "attacker" as a partner rather than an adversary. The techniques practiced by aikidoka aim at restoring a balanced interpersonal dynamic and/or reaching a positive emotional result in an exchange .

  4. Conflict avoidance - Wikipedia

    en.wikipedia.org/wiki/Conflict_avoidance

    Conflict avoidance refers to a set of behaviors aimed at preventing or minimizing disagreement with another person. These behaviors can occur before the conflict emerges (e.g., avoiding certain topics, changing the subject) or after the conflict has been expressed (e.g., withholding disagreement, withdrawing from the conversation, giving in).

  5. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  6. Psychosocial safety climate - Wikipedia

    en.wikipedia.org/wiki/Psychosocial_Safety_Climate

    Psychosocial safety climate (PSC) is a term used in organisational psychology that refers to the shared belief held by workers that their psychological health and safety are protected and supported by senior management. PSC builds on other work stress theories and concerns the corporate climate for worker psychological health and safety.

  7. Emotional conflict - Wikipedia

    en.wikipedia.org/wiki/Emotional_conflict

    Emotional conflict is the presence of different and opposing emotions relating to a situation that has recently taken place or is in the process of being unfolded. They may be accompanied at times by a physical discomfort, especially when a functional disturbance has become associated with an emotional conflict in childhood, and in particular by tension headaches [medical citation needed ...

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  9. Amy Edmondson - Wikipedia

    en.wikipedia.org/wiki/Amy_Edmondson

    Amy C. Edmondson is an American scholar of leadership, teaming, and organizational learning. [1] She is currently Professor of Leadership at Harvard Business School. [2] [3] Edmondson is the author of seven books and more than 75 articles and case studies. [4]