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EMIS is one of the suppliers approved by the GP Systems of Choice and so funded by the NHS. Through its Patient Access service, EMIS was the first clinical system providers to enable patients to book GP appointments online and order repeat prescriptions. [11] Patient Access also enables patients to access their own records online. [12]
The Access to Health Records Act 1990 gave them the right to inspect their own records. The Data Protection Act 1998 and the Data Protection Act 2018 apply to medical records as to other records. Only 3% of GPs in England offered online record access in October 2014 to patients although all of them were expected to by April 2015. [3]
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A number of pilot schemes followed, in the primary care trust areas of Bolton, Bury, South Birmingham, Dorset, South West Essex, and Bradford & Airedale. In response to a freedom of information request, the Department of Health revealed that, as at 24 April 2009, 258,488 patients' clinical records had been updated to form Summary Care Records.
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In August 2018 there were problems with the repeat prescription system. More than 10,000 prescriptions that were cancelled on SystmOne software were not cancelled on systems used by community pharmacists. Later in August 20,000 updates made to patients' GP records using SystmOne were not transferred to their Summary Care Record. [13]