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  2. Police psychology - Wikipedia

    en.wikipedia.org/wiki/Police_psychology

    Police psychology, also referred to as "police and public safety psychology," was formally recognized in 2013 by the American Psychological Association as a specialty in professional psychology. [1] The goal of police psychology is to ensure law enforcement is able to perform their jobs safely, effectively, ethically, and lawfully.

  3. Emotional intelligence - Wikipedia

    en.wikipedia.org/wiki/Emotional_intelligence

    Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.

  4. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    The emotional quotient is commonly referred to in the field of psychology as emotional intelligence [6] (also known as emotional competence or emotional skills). IQ reflects a person's cognitive and observational abilities and how quickly they can use reasoning to solve problems.

  5. Bullying and emotional intelligence - Wikipedia

    en.wikipedia.org/wiki/Bullying_and_emotional...

    Emotional intelligence (EI) is a set of abilities related to the understanding, use and management of emotion as it relates to one's self and others. Mayer et al., (2008) defines the dimensions of overall EI as: "accurately perceiving emotion, using emotions to facilitate thought, understanding emotion, and managing emotion". [ 1 ]

  6. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [ 1 ] [ 2 ] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.

  7. Microexpression - Wikipedia

    en.wikipedia.org/wiki/Microexpression

    Lie detection is an important skill not only in social situations and in the workplace, but also for law enforcement and other occupations that deal with frequent acts of deception. Microexpression and subtle expression recognition are valuable assets for these occupations as it increases the chance of detecting deception.

  8. Four Cornerstone Model of Emotional Intelligence - Wikipedia

    en.wikipedia.org/wiki/Four_Cornerstone_Model_of...

    The Four cornerstone model was developed by Ayman Sawaf and Robert Cooper in 1997. [5] [7] Multiple studies and research carried out in regards to emotional intelligence based on this model revealed a marginal qualitative difference between the public and private sector executives and expand on the usage of this model. [7]

  9. Behavioral intelligence - Wikipedia

    en.wikipedia.org/wiki/Behavioral_intelligence

    Behavioral Intelligence, often abbreviated as BI, is an individual's capacity to comprehend and impact social interactions through the perception of their own behavior and the behavior of others in various situations. [1] [2] It encompasses the ability to interpret, predict, and adapt one's actions based on internal and external cues ...