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  2. Customer retention - Wikipedia

    en.wikipedia.org/wiki/Customer_retention

    The measurement of customer retention should distinguish between behavioral intentions and actual customer behaviors.The use of behavioral intentions as an indicator of customer retention is based on the premise that intentions are a strong predictor of future behaviors, such that customers who express a stronger repurchase intention toward a brand or firm will also exhibit stronger ...

  3. Retention rate - Wikipedia

    en.wikipedia.org/wiki/Retention_rate

    Renters pay rent until they move out. These are examples of pure customer retention situations where customers are either retained or considered lost for good. In these situations, firms pay close attention to retention rates." [2] Retention Rate: The ratio of the number of customers retained to the number at risk. [2]

  4. Retention - Wikipedia

    en.wikipedia.org/wiki/Retention

    Customer retention; University student retention; Employee retention, the ability to keep employees within an organization; Forced retention; Grade retention, in schools, keeping a student in the same grade for another year (that is, not promoting the student to the next higher grade with their classmates)

  5. Retainer agreement - Wikipedia

    en.wikipedia.org/wiki/Retainer_agreement

    A retainer agreement is a work-for-hire contract.It falls between a one-off contract and permanent employment, which may be full-time or part-time. [1] Its distinguishing feature is that the client or customer pays in advance for professional work to be specified later.

  6. Retainage - Wikipedia

    en.wikipedia.org/wiki/Retainage

    In a trust account, retainage is withheld by the owner, placed in a trust account with a trustee that has a fiduciary relationship to the contractor. [26] The trustee can invest the retainage at the contractor's direction, thereby allowing the contractor to "use" the retained funds that normally would sit idle in an escrow account.

  7. Employee retention - Wikipedia

    en.wikipedia.org/wiki/Employee_retention

    An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.

  8. Selective retention - Wikipedia

    en.wikipedia.org/wiki/Selective_retention

    This definition stems from the idea that people only retain socially relevant information and are constantly processing information that will increase the ability to be part of a group. If survival is dependent on the group through information shared between individuals, researchers found that the perception and retention of certain information ...

  9. List of English words of Hindi or Urdu origin - Wikipedia

    en.wikipedia.org/wiki/List_of_English_words_of...

    from Hindi and Urdu: An acknowledged leader in a field, from the Mughal rulers of India like Akbar and Shah Jahan, the builder of the Taj Mahal. Maharaja from Hindi and Sanskrit: A great king. Mantra from Hindi and Sanskrit: a word or phrase used in meditation. Masala from Urdu, to refer to flavoured spices of Indian origin.