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The Agora is a Baltimore, Maryland-based network for over thirty companies in the publishing, information services, and real estate industries. [1] [2] Agora was founded in 1978, in the Mount Vernon neighborhood of Baltimore, Maryland. [3]
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...
The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
On-Demand Publishing, LLC, doing business as CreateSpace, was a self-publishing service owned by Amazon. [3] [4] The company was founded in 2000 in South Carolina as BookSurge and was acquired by Amazon in 2005. [5] CreateSpace published books containing any content at all, other than just placeholder text. [6] It neither edited nor verified.
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law.
the performing rights in dramatical works, for example when a theatre plays a work; the rights of reprographic reproduction of literary, visual and musical works, for example where a book or sheet music are copied using a photocopier; related rights, for example the rights of performers and producers in recorded music when used in broadcasts [2]
Critics have said that the copyright transfer agreement in commercial scholarly publishing is "as much about ensuring long–term asset management as it is about providing service to the academic community" because the practice seems to grant favor to the publisher in a way that does not obviously benefit the authors. [14]
A subsidiary right (also called a subright or sub-lease) is the right to produce or publish a product in different formats based on the original material.Subsidiary rights are common in the publishing and entertainment industries, in which subsidiary rights are granted by the author to an agent, publisher, newspaper, or film studio.