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  2. Thomas Gordon (psychologist) - Wikipedia

    en.wikipedia.org/wiki/Thomas_Gordon_(psychologist)

    Thomas Gordon (March 11, 1918 – August 26, 2002) was an American clinical psychologist and colleague of Carl Rogers.He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople.

  3. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication.

  4. Social skills - Wikipedia

    en.wikipedia.org/wiki/Social_skills

    Providing oral explanation about a tree for another person; a communication method. A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning these skills is called socialization.

  5. Karpman drama triangle - Wikipedia

    en.wikipedia.org/wiki/Karpman_drama_triangle

    Tenacity: "Some people give up their games easily, others are more persistent", referring to the way people stick to their games and their resistance to breaking away from them. [citation needed] Intensity: "Some people play their games in a relaxed way, others are more tense and aggressive. Games so played are known as easy and hard games ...

  6. Assertive community treatment - Wikipedia

    en.wikipedia.org/wiki/Assertive_community_treatment

    Assertive community treatment (ACT) is an intensive and highly integrated approach for community mental health service delivery. [1] ACT teams serve individuals who have been diagnosed with serious and persistent forms of mental illness, predominantly but not exclusively the schizophrenia spectrum disorders.

  7. Communication apprehension - Wikipedia

    en.wikipedia.org/wiki/Communication_apprehension

    Communication apprehension is a degree or measure of the anxiety triggered by the real or anticipated communication act, as defined by James C. McCroskey. [1] The fear of judgment from the audience and self-image are two factors which fuel the anxiety. [ 2 ]

  8. Cognitive behavioral therapy - Wikipedia

    en.wikipedia.org/wiki/Cognitive_behavioral_therapy

    The client is taught skills that help them cope with their stressors. These skills are then practiced in the space of therapy. These skills involve self-regulation, problem-solving, interpersonal communication skills, etc. [236] The third and final phase is the application and following through of the skills learned in the training process.

  9. Soft skills - Wikipedia

    en.wikipedia.org/wiki/Soft_skills

    The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.