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West Bengal Lokayukta is the Parliamentary Ombudsman for the state of West Bengal (India). It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption.
It is a ministry basically responsible for controlling the Department for IAS, WBCS (Exe), WBSS and other common cadres of the Secretariate. Also acts as the nodal Department for monitoring activities in Administrative Reforms, Redressal of Public Grievances, Implementation of the Right to Information Act, 2005 & the West Bengal Lokayukta Act ...
The Bangla Sahayata Kendras (BSKs) work like aggregators at the grassroots level in West Bengal, providing multiple online public services through a single online platform. Currently, 3561 BSKs are functioning from government premises in 23 districts in West Bengal, providing people with information on Schemes, programmes, and initiatives of ...
Didi Ke Bolo (transl. Tell Didi) [1] is an initiative started by the All India Trinamool Congress, that provides a platform for the people of West Bengal to directly lodge concerns or complaints to the Trinamool chairperson and state chief minister Mamata Banerjee.
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
The report recommends the establishment of the Lokayukta and the Lokpal institutions at the State and the Central Governments to investigate grievances against the governments and public servants. It also recommends that it act as an independent entity. [14] [13] 1968: Lokpal Bill first introduced into the parliament but is not passed.
Assam Right to Public Services Act, 2012: Notified [21] Central Government: Citizen's Charter and Grievance Redressal Bill 2011: Proposed [22] Gujarat: Gujarat (Right of Citizens to Public Services) Bill, 2013: Enacted [23] West Bengal: West Bengal Right to Public Services Bill, 2013: Notified [24] Goa: The Goa (Right to Time-Bound Delivery of ...
[2] [3] But its recommendations are high authorities and recognised governmental authority upon the state government for action against errant police personnel. [ 4 ] [ 5 ] Seventeen States have established the PCAs through State Police Acts, while ten states have done this through executive orders with a long-term goal of the PCAs is changing ...