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Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call. This can include telephone calls made from pay phones , calls placed station-to-station , person-to-person , or collect , third-number calls, calls billed to credit cards , and certain international calls which cannot be dialed directly.
Centrelink logo until 2012. The Centrelink Master Program, or more commonly known as Centrelink, is a Services Australia master program [2] of the Australian Government.It delivers a range of government payments and services for retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, students, apprentices and people from diverse cultural and ...
Services Australia, formerly the Department of Human Services and before that the Department of Social Security, is an executive agency of the Australian Government, responsible for delivering a range of welfare payments, health insurance payments, child support payments and other support services to eligible Australian citizens and permanent residents. [6]
Operator Messaging is the term, similar to Text Messaging and Voice Messaging, applying to an answering service call center who focuses on one specific scripting style that has grown out of the alphanumeric pager history.
Click-to-call, also known as click-to-talk, click-to-dial, click-to-chat and click-to-text, is a form of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call, Voice-over-Internet-Protocol (), or text.
The method is also used in Indonesia by national rail operator Kereta Api Indonesia and its subsidiary (KAI Commuter and KAI Bandara) following the company's reform in 2015, and also by newer regional rail operators such as Jakarta MRT and Jakarta LRT. [12] The method also used in KCIC for the WHOOSH train. In India, the forefinger is used for ...
This page discusses operator assisted calls, rather than the broader topic of operator assistance. It should mention other forms of assistance traditionally provided by telephone operators. For example, operators would give callers credit when notified that the caller had dialed a wrong number (long distance or local.)
A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.