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  2. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Key performance indicators define a set of values to measure against. These raw sets of values, which can be fed to systems that aggregate the data, are called indicators. There are two categories of measurements for KPIs. Quantitative facts presented with a specific objective numeric value measured against a standard. Usually they are not ...

  3. SMART criteria - Wikipedia

    en.wikipedia.org/wiki/SMART_criteria

    S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.

  4. Objectives and key results - Wikipedia

    en.wikipedia.org/wiki/Objectives_and_key_results

    Objectives and key results (OKR, alternatively OKRs) is a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. The development of OKR is generally attributed to Andrew Grove who introduced the approach to Intel in the 1970s [ 1 ] and documented the framework in his 1983 book ...

  5. IT Service KPI Examples: How Do You Measure IT Service ... - AOL

    www.aol.com/news/kpi-examples-measure-delivery...

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  6. Human resource metrics - Wikipedia

    en.wikipedia.org/wiki/Human_resource_metrics

    Nowadays, HR people integrated the traditional metrics to KPI which aligned with corporate objectives. The best KPIs should be able to reflect the human capital performance, such as financial outcomes, performance drivers. At the same time, when determining strategic KPIs, it is essential to consider who designs human capital measures and how ...

  7. OGSM - Wikipedia

    en.wikipedia.org/wiki/OGSM

    Objectives, goals, strategies and measures (OGSM) is a goal setting and action plan framework used in strategic planning.It is used by organizations, departments, teams and sometimes program managers to define and track measurable goals and actions to achieve an objective.

  8. CEOs have a new skill to learn: managing AI employees

    www.aol.com/ceos-skill-learn-managing-ai...

    Agentic AI, which makes decisions without human input, is a hot topic at Davos this year.. AI agents promise tangible benefits to companies but raise questions such as whether they should get KPIs

  9. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    a focused set of measurements to monitor performance against objectives; a mix of financial and non-financial data items (originally divided into four "perspectives" - Financial, Customer, Internal Process, and Learning & Growth); and, a portfolio of initiatives designed to impact performance of the measures/objectives. [3]