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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

4. Contact AOL customer support

   help.aol.com/articles/account-management...

   Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

5. Is that a scam? How to recognize and report fraudulent behavior

   www.aol.com/scam-recognize-report-fraudulent...

   Security scams: someone offering a free home security check but may be plotting a robbery Home improvement scams: someone offers a free estimate and claims there's damage that needs to be fixed

6. Don't Lose Money to This Sneaky Airline Customer Support Scam

   www.aol.com/dont-lose-money-sneaky-airline...

   If you travel, it's especially wise to be alert to the latest travel scams to protect your personal information and finances. A sneaky airline customer support scam continues to impact flyers like ...

7. BBB Scam Alert: Emergency scams instill fear via fake texts ...

   www.aol.com/bbb-scam-alert-emergency-scams...

   How the scam works: Emergency scams are about a family member or friend in a dire situation. You get a call, email, or social media message from someone claiming to be a distressed family member.

8. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

9. Column: Amid holiday scam warnings, I'm contacted by a ...

   www.aol.com/news/column-amid-holiday-scam...

   The FBI and Better Business Bureau each warned consumers in recent days to be vigilant for holiday scams. As it happens, the warnings were issued just as I was exchanging emails with a holiday ...