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You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal , so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself!
• View and pay your bill • Enroll in our Paperless Billing and Auto Pay programs • Check your account balance • Update your contact information • Sign up to receive emergency and non-urgent alerts by email, phone, and text • Track your water use
Illinois American Water has performed voluntary sampling to better understand the occurrence of certain PFAS in drinking water sources.
Here you'll find useful information about your service, your bill, and your rights and responsibilities as an Illinois American Water customer. We’ve always offered 24-hour customer service, but now that service is even more convenient when you manage your account online.
Pay with credit card: Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). Be sure to have your 16 digit account number handy which can be found on your bill. A $1.95 transaction fee applies.
View and pay your bill; Enroll in our Paperless Billing and Auto Pay programs; Check your account balance; Update your contact information; Sign up to receive emergency and non-urgent alerts by email, phone and text; Track your water use; If you're a residential customer, you can also: Schedule an appointment to have water service turned on or off
Payment: Illinois American Water P.O. Box 6029 Carol Stream, IL 60197-6029. Career Opportunities Browse our available openings. Business Development ILBusinessDevelopment@amwater.com Customer service inquiries should be made to 800-422-2782. Investor Relations Visit our Investor Relations website
You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal , so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself!
MyWater is American Water's customer portal for managing water and wastewater accounts, viewing bills, and tracking usage online.
American Water MyWater Customer Self Service Portal. MyWater is a fast and easy way to access and manage your water and/or wastewater account.