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In recent years, virtual assistants have also worked their way into many mainstream businesses, and with the advent of VOIP services such as Skype and Zoom, it has been possible to have a virtual assistant who can answer phone calls remotely, without the end user's knowledge. This allows businesses to add a personal touch in the form of a ...
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.
Zirtual, founded in 2011, is a privately held American company that provides virtual assistant services to professionals, entrepreneurs and small corporate teams. Zirtual is headquartered in Columbus, OH, under the parent company Startups.com.
Google Assistant is a virtual assistant software application developed by Google that is primarily available on home automation and mobile devices. Based on artificial intelligence , Google Assistant can engage in two-way conversations, [ 1 ] unlike the company's previous virtual assistant, Google Now .
Amelia is an AI-based digital assistant. The platform uses generative AI and cognitive AI to allow businesses to build, deploy and optimize virtual agents that can handle a wide range of business functions. Amelia is most often deployed to provide user-facing support, as well as assist contact center agents during live conversations.
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