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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
Call centres located in India have been the focus of several documentary films, the 2004 film Thomas L. Friedman Reporting: The Other Side of Outsourcing, the 2005 films John and Jane, Nalini by Day, Nancy by Night, and 1-800-India: Importing a White-Collar Economy, and the 2006 film Bombay Calling, among others. [53]
In the UK, a number of services offer reverse charge calling. A caller can dial the operator on 155 and request a reverse charge call. [15] Before these services were discontinued, 08000MUMDAD, 08000686323, 0800 Reverse also provided reverse charge calls. Reverse charge calls can be made for free on some mobile networks, although the person ...
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According to 2004 U.K. government figures, of the 14,000 Indian students studying in the United Kingdom, 43 per cent hail from South India. [20] In 2010, the British Council launched the British Council IELTS Scholarship Award with the objective of assisting Indian students to continue their postgraduate study at any university abroad. [22]
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
Bombay Calling is a 2006 feature documentary film directed by Ben Addelman and Samir Mallal. Produced by the National Film Board of Canada which follows the journey of Kaz Lalani, the pioneer of Call Centre Outsourcing. Bombay Calling chronicles the lives of young call center workers in Bombay (presently Mumbai) India.
The High Commission of the United Kingdom in New Delhi is the diplomatic mission of the United Kingdom in India. [1] It is located at Shantipath in Chanakyapuri.. The British High Commission in New Delhi covers consular services for Northern India, namely, Delhi and the states of Jammu and Kashmir, Haryana, Punjab, Uttar Pradesh, Himachal Pradesh, Rajasthan, and Uttarakhand.