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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
Several other prefixes, including 800-484, 800-703, 800-744, and 800-904 are reserved by the FCC. NPA-911 is forbidden as 9-1-1 is an emergency telephone number . (This is less restrictive than the rules prohibiting all three-digit N-1-1 codes as exchanges in all geographic area codes.)
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In the United States, it is known as the 988 Suicide & Crisis Lifeline (formerly the National Suicide Prevention Lifeline and the number 1-800-273-8255). In Canada, it is known as the 9-8-8 Suicide Crisis Helpline. In the United States, the 988 number was implemented in July 2022 as an evolution of its predecessor, a 1-800 number that began in ...
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