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Effective interpersonal skills can help you sail through the job interview process and can also have a positive impact on your career advancement.
British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. [4] In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6]
The dynamics of interpersonal communication began to shift at the break of the Industrial Revolution. The evolution of interpersonal communication is multifaceted and aligns with technological advancements, societal changes, and theories. Traditionally, interpersonal communication is grounded in face-to-face communication between people.
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In business leadership, interpersonal skills are essential for effective communication, teamwork, and collaboration. Leaders who excel in these skills can inspire and motivate, fostering a culture ...
Personal selling can be defined as "the process of person-to-person communication between a salesperson and a prospective customer, in which the former learns about the customer's needs and seeks to satisfy those needs by offering the customer the opportunity to buy something of value, such as a good or service". [1]
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