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Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
Before you attempt another image challenge, clear the cache on your web browser. If you're still prompted to retake the image challenge multiple times a day, you might have a more serious issue. Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
This CAPTCHA (reCAPTCHA v1) of "smwm" obscures its message from computer interpretation by twisting the letters and adding a slight background color gradient.A CAPTCHA (/ ˈ k æ p. tʃ ə / KAP-chə) is a type of challenge–response test used in computing to determine whether the user is human in order to deter bot attacks and spam.
reCAPTCHA Inc. [1] is a CAPTCHA system owned by Google.It enables web hosts to distinguish between human and automated access to websites. The original version asked users to decipher hard-to-read text or match images.
Hardware authentication security keys. Multi-factor authentication (MFA; two-factor authentication, or 2FA, along with similar terms) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism.
Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1. Sign in to your AOL account with your password. 2. Enter the verification code sent to your phone. 3. Click ...
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.