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Citizens Advice [n 1] (previously Citizens Advice Bureau [9] [n 2] and also known as Cyngor ar Bopeth [n 3] in Welsh [10]) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.
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Citizens Advice International (CAI) is an organisation registered in Belgium that was established in 2004. It is an umbrella organisation that represents advice organisations throughout the world. It works at a European level with the European Citizen Action Service. [1]
The Witness Service (also known as Citizens Advice Witness Service [1]) is a service in England and Wales for witnesses who have to give evidence in criminal courts. [1] The Witness Service offers practical and emotional support and is a free service. [ 2 ]
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Consumer Direct was a Government-funded call centre providing basic consumer advice in the United Kingdom. Information was also provided on their website (see below). Following a review by government in 2010, Consumer Direct ceased to operate in March 2012 with its role being handed to the Citizens Advice consumer service.