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In 2022, it was announced that the DOT had published the Airline Passengers with Disabilities Bill of Rights. It (as stated by the DOT) “describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation, 14 Code of Federal Regulations (CFR) Part 382.” [ 6 ] [ 7 ]
The Traveler Redress Inquiry Program (TRIP, sometimes called DHS TRIP) is a program managed by the Department of Homeland Security in the United States that allows people who face security-related troubles traveling by air, receive excessive security scrutiny, or are denied entry to the United States, to file their grievances with and seek redress from the DHS.
bmhkim, flickr The U.S. Transportation Secretary Ray LaHood announced a series of new consumer protection measures that will force airlines to disclose hidden fees, double compensation for ...
Beginning Oct. 28, airlines must issue refunds if passengers do not want to rebook in light of a significant delay. Refunds must be made within seven business days for credit cards.
It's about to get easier to find out what airlines owe you when your flight is canceled or delayed.. The U.S. Department of Transportation is creating an interactive dashboard where travelers will ...
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The A4A statement adds: “The DOT ancillary rule is a bad solution in search of a problem.” DOT did not immediately respond to a request for comment. For more CNN news and newsletters create an ...
The U.S. Department of Transportation Office of Inspector General (DOT OIG) is one of the Inspector General offices created by the Inspector General Act of 1978.The Inspector General for the Department of Transportation, like the Inspectors General of other federal departments and agencies, is charged with monitoring and auditing department programs to combat waste, fraud, and abuse.