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When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Even if the SPF and DKIM validation fail, the receiving service can choose to validate the ARC chain. If it indicates that the original message passed the SPF and DKIM checks, and the only modifications were made by intermediaries trusted by the receiving service, the receiving service may choose to accept the email.
Email authentication, or validation, is a collection of techniques aimed at providing verifiable information about the origin of email messages by validating the domain ownership of any message transfer agents (MTA) who participated in transferring and possibly modifying a message.
From your preferences, go to the section entitled User profile, and scroll down to Email options, if desired check the box next to Enable email from other users. Click the button in that section; an email will be sent to your email address with a confirmation link. If you see no link, go to Special:ConfirmEmail.
Clicking on the hyperlink automatically opens the default email client, with the destination email address pre-filled. It is possible to specify initial values for headers (e.g. subject, cc, etc.) and message body in the URL. Blanks, carriage returns, and linefeeds cannot be directly embedded but must be percent-encoded: [4]